Privacy policy

Privacy Policy

Last updated: October 2026

This Privacy Policy explains how HIPPO US Brands (Hippo Family Brand Store), Zahraa El Maadi – Cairo, Egypt (“we”, “us”) collects and uses your information when you visit hippousbrands.com or place an order.

Information we collect

• Contact details: name, phone number, email address.
• Delivery details: shipping address and governorate.
• Order details: products purchased and payment method.
• Usage data: pages visited, device and browser type, collected through cookies and analytics tools.

How we use your information

• To confirm, process and deliver your orders (including our order-confirmation call).
• To handle returns, exchanges and customer service requests.
• To send updates and offers if you subscribe – you can unsubscribe anytime.
• To improve our website and advertising.

Sharing

We share only the information needed with service providers that help us run the store – such as Shopify (our e-commerce platform), shipping and courier companies, payment providers, and analytics/advertising tools (e.g. Google, Meta). We do not sell your personal data.

Cookies

We use cookies to keep your cart, remember preferences and measure site performance. You can disable cookies in your browser, but some features may not work.

Your rights

You can ask us to access, correct or delete your personal data by contacting us.

Contact

Email: info@hippousbrands.com · Phone/WhatsApp: +20 101 041 0489

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