Shipping Information
Shipping Policy | سياسة الشحن
At Hippo Family Brand Store, we are committed to ensuring a smooth and timely delivery experience for every customer.
- Order Confirmation: All orders are confirmed via a phone call from our Customer Service team to ensure accuracy and satisfaction.
- Processing Time: Orders are dispatched starting from the next business day following confirmation.
- Delivery Time-frame: Cairo and Alexandria: 2 to 3 business days. Other governorates: 3 to 4 business days.
Shipping Rates
- Shipping fees start from EGP 85 and depend on your governorate. The exact fee is shown at checkout before you confirm your order.
- Free shipping when you order 3 items or more – anywhere in Egypt. Applied automatically at checkout.
الشحن لكل محافظات مصر بالدفع عند الاستلام. القاهرة والإسكندرية خلال 2-3 أيام عمل، وباقي المحافظات 3-4 أيام. مصاريف الشحن بتبدأ من 85 جنيه حسب المحافظة، والشحن مجاني لما تطلب 3 قطع أو أكتر، وبيتطبق تلقائي في صفحة الدفع.
You will be notified once your package is shipped, along with any relevant tracking details.